All available positions are located at: www.stcc.edu/about-stcc/employment which applicants must apply online by submitting a cover letter**, resume and three (3) professional references. Direct link: https://stcc.interviewexchange.com/jobofferdetails.jsp?JOBID=185680

**Cover letter must demonstrate how your education and experience qualifies you for this position.

Under the supervision of the Director of Institutional Research, the Data and Research Analyst supports decision-makers at all levels of the College, and through careful listening and interpretation, determines appropriate data for analysis, resulting in the accurate and timely provision of information. The analyst communicates and presents findings to various stakeholders and audiences throughout the College.

The Data and Research Analyst also performs data collection and analysis and contributes to the production of mandatory reports for the US Department of Education and the Massachusetts Department of Higher Education, as well as grant-related reporting.

Job Description:

• Produce mandatory reports and submissions (e.g., HEIRS, IPEDS, Perkins CTE, Gainful Employment, SUCCESS, etc.) as assigned.
• Coordinate internal enrollment reporting and develop dashboard solutions with Tableau to track KPIs for various audiences.
• Collaborate closely with administrative and academic departments to ensure a common understanding of data requirements and data definitions.
• Build and maintain reporting solutions per requirements, to include managing, updating and maintaining the Institutional Research Data Mart and Custom Tables at regular intervals.
• Write simple to complex queries in Microsoft ACCESS or SQL Server Management Studio for data extraction, analysis, and management.
• Access relational databases and create/maintain documentation.
• Respond to recurring and ad hoc information requests from administrative offices and academic schools and departments.
• Perform other related duties as assigned and work flexible hours when necessary.

Requirements:

• Bachelor's degree required.
• 2-3 years of relevant experience in data analysis, preferably in higher education.
• Knowledge of descriptive and inferential statistics and software (e.g., SPSS, R, SAS).
• Design and development experience with Business Intelligence tools including dashboards (e.g., Business Objects, Tableau, PowerBI).
• Familiarity with Colleague component architecture (data tables, fields) or similar ERP system and ability to quickly learn Colleague.
• Working understanding of key institutional business practices and reporting metrics.
• Microsoft Office Suite skills, including Excel and Access.
• Demonstrated ability to interpret specifications and design solutions.
• Strong project management Skills.
• Enthusiasm for problem solving; demonstrated ability to create effective solutions to complex tasks.
• Ability to communicate effectively with stakeholders at various stages of data fluency.

Preferred Qualifications:

• Master's degree.
• 3-5 years of relevant experience in data analysis, preferably in higher education.
• Experience working in a community college.
• Extensive SQL experience (SSRS, SSIS).
• MS Office Suite mastery including MS Access and VBA experience.
• Experience creating systems and quality assurance documentation.

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.

Please see https://www.stcc.edu/about-stcc/employment/employee-benefits/ for a full list of benefits.

Position is Non-Unit Professional (NUP)