Job Title: INSTITUTIONAL RESEARCHER WITH DATABASE EXPERTISE - ZogoTech, Austin, TX

Deadline Date: December 31, 2009

Starting Date: ASAP

Institution:
Why ZogoTech?
1. Purpose - ZogoTech focuses on making a difference. Everyone in the company has a passion for improving higher education.

2. People - You'll find a team of laid-back, highly qualified people focused on solving problems. Big or small tasks, everyone is willing to step up and do whatever it takes to get the job done. You'll find the best customers in the world - easy to work with and passionate about the product you are developing.

3. Contribution - Your ideas matter. You will influence the direction of the company and benefit higher education. We are always brainstorming on how to improve. Your job title is not as important as the ideas you bring to the table.

4. Growth - Everyone at ZogoTech has a desire to learn. You will have new challenges every day. In the long-term, no departmental barriers means you can choose your career path. You can learn from experts at ZogoTech or choose your own educational opportunities through training, tuition reimbursement, etc.

5. Freedom - Work from downtown Austin on the 20th floor overlooking Town Lake or work from home. As long as you're available for your customers and your team, you can pick your hours.

6. Challenge - Things move at a fast pace; you will see progress quickly and see projects to completion. You will be challenged but given all the resources you need to succeed.

For more information, please visit our Web site.

Job Duties: ZogoTech is looking for someone to help support and enhance our Business Intelligence and CRM software for Higher Education. In this position you will be deploying data warehousing/BI systems to dozens of community colleges and universities across the country. You will work closely with your set of customers on the full lifecycle: from the project kickoff to analyzing problems, formulating solutions, listening to customer suggestions to developing customizations.

ESSENTIAL FUNCTIONS
Deployment Management
--Help your users install, configure the database software
--Work with your users to resolve problems, answer technical questions
--Proactively identify ways to improve the deployment process and make recommendations for improvements

Support and Development
--Show your customers how to use the product (via web, phone)
--Analyze user requirements and, based on findings, design functional specifications
--Implement customizations through SQL and programming
--Proactively identify ways to improve the product, make recommendations and implement them

KNOWLEDGE, SKILLS, ABILITIES
--Ability to prioritize and handle multiple concurrent deployments / support requests in a rapidly changing environment
--Customer-oriented (needs to have a good deal of patience)
--Good verbal, written communication skills
--Entrepreneurial and willing to contribute wherever needed
--Work well with internal and external teams as well as independently

Some travel (10%) may be required

Qualifications:
--Bachelor's Degree required (Masters or PhD preferred)
--2 years experience using databases, supporting customers
--Relational database knowledge (i.e. ability to write SQL)
--Background in data / statistics preferred
--Background in Higher Education (especially Institutional Research) preferred
--System administration experience and software development background preferred
--Project management experience preferred

Salary/Benefits: Health insurance, 401k, Profit sharing, Flex hours, Work from home, Generous vacation

Salary: $75K to $90K USD

To Apply: Apply on line.

EEO/AA: